Help Centre

Reduce Document File Size


Here are some tips for reducing the size of your file:

PDF format

  • Recreate the PDF using the “lowest file size” option available.
  • If you have images, save them with a resolution of 96 DPI (dots per inch).
  • Remove all unnecessary images.

You may find file size and image options under the advanced settings section of the software you are using.

Email Format (.eml)

  • Do not upload the file if the email file size exceeds the allowed file size.
  • You can either export the email as a PDF or a snapshot of the required conversation.
  • You may also store it in the Internal network drive and attach a link, instead of uploading the entire email.

JPG format

  • Scan your document at a lower resolution (96 DPI).
  • Remove all empty space around the image.
  • Shrink the image.
  • Reduce the JPG image quality.

TIFF and PNG format

  • Scan your document at a lower resolution (96 DPI).
  • Crop the image to remove any empty space around it.
  • Shrink the image.
  • Save the file in JPG format instead.

DOC and DOCX format

  • Remove unnecessary images, formatting and macros.
  • Save the file as a recent Word version.
  • Reduce the file size of the images before they are added to the document.
  • If it is still too large, save the file as a PDF.