Help Centre



The materials on the Sterling Website ("the website") are provided "as is" and without warranties of any kind either expressed or implied. To the fullest extent permissible by any applicable law Sterling, its employees, authorized agents and affiliates disclaim all warranties expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for any particular purpose.

Sterling does not warrant that the functions or services provided on this website will be uninterrupted or error-free, that defects will be corrected, or that this website or the server that makes it available are free of viruses or other harmful components. The information on the website is not comprehensive and is intended only to provide a summary of the subject matter covered. Except to the extent implied by applicable law that cannot be excluded or limited, Sterling makes no warranty regarding the information on the website. You must make your own assessment of it and rely on it wholly at your own risk.

The information and descriptions contained herein are not intended to be complete descriptions of all terms, exclusions and conditions applicable to the products and services, but are provided solely for general information purposes. We may, from time to time and without notice, change or add to the website (including its terms of use) or the information, products or services described in it. While we endeavour to keep the website current and relevant, we will not be liable to you or anyone else if errors occur in the information on the website or if the information therein is not up-to-date.

We are not liable to you or anyone else if interference with or damage to your computer systems occurs in connection with use of the website or a linked website. You must take your own precautions to ensure that whatever you select for your use from the website is free of viruses or anything else (such as worms or trojan horses) that may interfere with or damage the operations of your computer systems.

Limitation of Liability

While Sterling uses reasonable efforts to include accurate and up to date information on this website, errors or omissions sometimes occur. Sterling makes no warranties or representations as to the accuracy of this website. Under no circumstances, including, but not limited to, negligence, shall Sterling or any party involved in creating, producing, or delivering the website be liable to you for any direct, incidental, consequential, indirect, or punitive damages that result from the use of, or the inability to use, the materials on this website, even if Sterling or a Sterling authorised representative has been advised of the possibility of such damages. In no event shall Sterling 's total liability to you for all damages, losses, and causes of action exceed the amount paid by you, if any, for accessing this website.

Sterling also assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer equipment or other property as a result of your access to, use of, or browsing in the website or your downloading of any material, data, text, images, video or audio from this website.

Restrictions on Use of Materials

This website is owned and operated by Sterling except as otherwise expressly permitted by Sterling, no materials from this website or any website owned, operated, licensed or controlled by Sterling may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. You may download material displayed on this website for your use only provided you also retain all copyright and other proprietary notices contained on the materials. You may not distribute, modify, transmit, reuse, repost, or use the content of this website for public or commercial purposes, including the text, images, audio, and video without RISQ's written permission.

Sterling neither warrants nor represents that your use of materials displayed on this website will not infringe rights of third parties not owned by or affiliated with Sterling.

Jurisdictional Issues

Unless otherwise expressly set forth herein, Sterling makes no representation that materials on this website are appropriate or available for use in any location. Those who choose to access this website do so on their own initiative and are responsible for compliance with local laws.

Governing Law

Your use of the website and its terms of use are governed by the laws in force in New South Wales, Australia and by accessing this website, you are deemed to submit to the non-exclusive jurisdiction of the courts there.

Trademarks and Copyrights

All trademarks, services marks, trade names, logos, and icons are proprietary to Sterling. Nothing contained on the website should be construed as granting, by implication, estoppels, or otherwise, any license or right to use any trademark displayed on this website without the written permission of Sterling or such third party that may own the trademarks displayed on this website. Your use of the trademarks displayed on this website or any other content on this website, except as provided herein, is strictly prohibited.

Images displayed on this website are either the property of, or used with permission by, Sterling. The use of these images by you, or anyone else authorised by you, is prohibited unless specifically permitted herein. Any unauthorised use of the images may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.


The website may, from time to time, contain links to the websites of other organisations which may be of interest to you. The inclusion of any link to such websites does not imply approval or endorsement by Sterling of the websites or the content thereof. These other websites are not maintained by Sterling and Sterling is not responsible for the content of these websites. Linked websites are responsible for their own privacy practices and you should check with those websites for their respective privacy statements.