Sterling is constantly innovating our cloud-based systems to deliver on our commitment of providing you with advanced, technology-enabled services. On Sunday, September 24, 2023 from 4:30 p.m. to 6:30 p.m. AEST / 2:30 p.m. to 4:30 p.m. SGT / 12:00 p.m. to 2:00 p.m. IST / 7:30 a.m. to 9:30 a.m. BST / 2:30 a.m. to 4:30 a.m. EDT, Sterling will perform a planned system maintenance. As a result, you may experience an outage and intermittent availability during this time period for Australia Criminal Checks. If you get an error message, we kindly ask that you try again outside of the planned system maintenance window. Thank you in advance for your patience and understanding.